Refunds & Cancellation Policy

Every Company starts with a 14-day free trial. No card is needed and nothing is charged. If you don’t subscribe, the Company simply becomes read-only when the trial ends and you can export your data.

You can cancel at any time from Settings → Billing. Cancellation takes effect at the end of the period you have already paid for, and you keep full access until then. We don’t charge cancellation fees and you can subscribe again whenever you like.

Monthly plans are billed in advance. If you cancel mid-month you keep access until the end of that month, but we don’t refund the unused part of a month.

If you ask for a refund within 7 days of your first yearly payment, we will refund it in full. After that, yearly payments are not refundable for the unused months, but you keep full access until the end of the year you paid for.

Adding people increases your charge, with the extra amount for the rest of the current period calculated by our payment provider where the payment method allows it, or from your next renewal otherwise. Removing people lowers your charge from the next renewal; we don’t refund seats already paid for.

If you were charged twice, charged the wrong amount or charged after a cancellation took effect, we will refund the difference in full. Please write to us within 30 days of the charge.

If a payment fails we retry automatically and your Company keeps full access for 7 days. After that the Company becomes read-only until a payment succeeds. Nothing is deleted.

Email [email protected] from the owner’s email address with your company name and the payment you’d like refunded. Approved refunds are returned to the original payment method through Razorpay, usually within 5 to 7 working days (your bank may take longer to show it).

After your access ends the Company is read-only and Owners can export everything or delete the Company permanently. We don’t delete data just because a subscription ended.